Pricing
Are your prices
competitive?
What are your prices?
Do you add an "environmental
surcharge" to each invoice?
Do you provide telephone
quotes?
Are
your prices competitive?
RAVE FabriCARE is not a "competitively priced" or "value-priced"
cleaner. We do not offer discounts, specials or coupons.
At RAVE FabriCARE, we deliver extraordinary care for fine
garments and household textiles. And we price our services
accordingly.
As the leader in quality care for fine garments and household
textiles in Arizona, our prices are set at a level which affords us
the opportunity to concentrate solely on the quality of our
work.
By contrast, the focus of the vast majority of ordinary cleaners
can be summed up in two words: quantity and speed.
Essentially, this means pushing more and more garments
(quantity) faster and faster (speed) through their
"production system". They're in by 9:00 and out by 5:00; picked up
on day 1 and delivered on day 3.
At ordinary cleaners, production efficiency is the holy grail of
their entire operation. Of course, no ordinary cleaner will admit
to this. Every cleaner will tell you that they produce "top quality
at a competitive price" or "exceptional quality at a fair price".
But given their consistently lower price structure, it's clear that
the long-term economic viability of their enterprise
depends on quantity and speed. Not quality of work.
Which is fine if you're manufacturing
standardized widgets. But absolute heresy when
you've been entrusted with the custom cleaning and
finishing of a client's fine garments and household textiles.
It's for this reason that we always tell our clients that while
it's important to know what you're paying, it's
even more important to know what you're paying
FOR.
At RAVE FabriCARE, setting prices is the easy
part. Consistently delivering on our commitment to
extraordinary care -- every item, every order -- now that's
the complicated part. And that's the difference between a
true quality drycleaner and an ordinary cleaner.
We trust you will find our prices commensurate with the
extraordinary care we deliver.
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What are
your prices?
At RAVE FabriCARE, we do not have a single price for a specific
category of garment, say slacks/trousers or blouses/shirts.
Prices will vary according to factors such as fabric,
construction, color, trim, soiling, and the like. For example,
there will be a significant variance in price between a Tommy
Bahama black long sleeve silk blouse and a Chanel black long sleeve
silk blouse with white collar and cuffs, signature buttons, and
pleated front placket.
Should you so wish, we'd be happy to provide you with a price
quote upon physical inspection of your garment. Please be patient
as the pricing step may take a few minutes, particularly if the
order involves multiple pieces.
As a guide, our average price is $16.50 for a
drycleaned, hand-finished item and $6.25 for a laundered,
hand-ironed shirt.
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Do you add an "environmental
surcharge" to each invoice?
No.
We don't follow the industry standard practice of adding an
environmental surcharge (a.k.a. EPA tax, ticket charge, waste
surcharge, disposal fee, etc.) of 3% to 6% to each invoice. That's
because we view compliance with federal, state and local
environmental laws and regulations as just another business
expense, not an additional revenue source.
Unfortunately, the term "environmental surcharge" is misleading
and has led many consumers to believe that this surcharge is a tax
that must be collected by cleaners and forwarded to a federal,
state or local agency. Truth is, there's no such tax in
Arizona or in any other state. It's merely a "stealth
mechanism" designed to generate additional revenue.
Adding an environmental surcharge to your cleaning bill is like
a restaurant charging for the use of the restroom.
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Do you
provide telephone quotes?
No.
We regret that we are unable to provide price quotes over the
telephone.
In this regard, a true quality drycleaner is much like your
dentist. Your dentist cannot provide a price quote over the
telephone without first X-raying your mouth and examining your
teeth to determine the extent of the work to be performed. While we
may be able to provide a "best guess" or "ballpark price range," we
must, nonetheless, first examine the garment or household textile
to determine the nature and extent of the soiling, the cleaning
process or processes to be used, and the degree of the labor
involved.
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