Fine Bed & Table Linens
Luxurious, distinctive European and American bed and table
linens -- antique, vintage, or modern -- require great care in hand
cleaning and hand finishing.
French Laundry Linencare is the fine bed and table linens
division of RAVE FabriCARE, a fabricare specialist based in
Scottsdale, Arizona.
Now residents of the Western United States who are looking for
extraordinary care no longer have to send their
fine bed and table linens across the country. With our local pickup
and delivery service and nationwide clean by mail service the art
and science of caring for fine bed and table linens is, literally,
right on your doorstep.
What's more, we operate the only "green" french
laundry in the country. All fluids and detergents used in
our drycleaning and wetcleaning operations are environmentally
benign or biodegradable.
At RAVE FabriCARE, we specialize in high thread count
bed and table linens from Belgium, England,
France, Ireland, Italy, Switzerland and the USA. By the likes of
Anichini, Bonjour, Cotti Maryanne, Dia, Frette, Gish, Kreiss,
Sferra Bros, Signoria and Yves Delorme. Particularly those with
appliques, crocheting, cutwork, embroidery, hem stitching and
scalloped edges.
Old World Techniques. New World Technology.
RAVE FabriCARE has the old world techniques and
new world technology necessary to gently restore
your precious fabrics to their original beauty. Using a combination
of delicate drycleaning, wetcleaning, handwashing, blocking and/or
restoration techniques to remove anything from food and beverage
stains to candle wax and protein stains. Even old, oxidized yellow
stains (in most cases). And discoloration caused by age or improper
storage (in most cases).
What's more, we do all this with obsessive attention to detail
and a commitment to delivering "best of class" bed and table linen
care. And without brushing, bleaching, boiling and baking
the life out of your investment linens.
At RAVE FabriCARE, our modern, 7,000 square foot facility is
truly state-of-the-art. Of course, "best of class" linen care
cannot be delivered by facilities and equipment alone. That's why
we operate the most labor intensive french laundry in the
country with skilled artisans at every step of the linen
care process.
Don't Settle For Ordinary
Truth be told, any ordinary cleaner can "clean and press" bed
and table linens. In a few hours. But there's much more to crafting
extraordinary linens than jamming them in a washer, injecting hot
water and harsh, caustic, industrial grade detergents, and running
them through a Mangle ironer like bathroom tissue through a Charmin
factory. Or even worse, farming out your fine linens to some
unknown wholesale laundry that processes linens for Motel 6.
This is the factory approach to cheap, fabric destroying linen
laundry.
We're Different. Very Different.
Examine and Assess
We start by examining each item for soil, oil-based stains and
water-based stains. And assessing the item's age, fabric content,
construction and condition including damage or defects.
Dryclean to remove oil-based stains
After prespotting, we clean your fine linens in our
dermatologically-friendly, fabric gentle drycleaning fluid. This is
the only way to safely and gently dissolve oil-based
stains -- such as body oils, creams and lotions, and other
grease deposits -- without scrubbing your fine linens with nylon
brushes. This is also the only way to ensure that, when your fine
linens are finally hand ironed, those body oils and grease deposits
don't transform or oxidize through heat into difficult-to-remove
yellow stains.
And the dryclean fluid we use? The same type of fluid --
siloxane -- that we use for "dryclean only" designer, high fashion,
specialty and couture garments.
Fact is, our dryclean fluid is so gentle it's used as a base
ingredient in many personal care products you apply to your skin on
a daily basis. Such as shampoos, antiperspirants, deodorants and
moisturizing creams. So gentle you can wash your hands in it.
Soak to remove soil and water-based stains
Next, we soak your fine linens in special solutions to relax the
fibers. And release soil and water-based stains.
For a minimum of 12 hours.
Why is soaking critical to the care of high thread count
linens?
Because soaking reduces the wear and tear on
these heirloom textiles that would result from the use of
conventional washing techniques (aka the scrubbing/hot
water/industrial detergent/bleach method).
Here's some background...
The tightness of the weave and the
thickness of the fibers in high thread count
linens requires an increase in the time it takes for the water and
detergents to penetrate the fibers and release the soils and
water-based stains.
In addition, the sensitivity of high thread
count linens to bleaches and high temperatures
requires the elimination of all bleaches and a lowering of wash
temperatures.
Unfortunately, the removal of soil, oil-based stains and
water-based stains using conventional commercial washing techniques
requires an extended wash cycle, coupled with the use of aggressive
detergents, bleaches and hot water. All no
no's.
And the net result of these conventional washing techniques? An
acceleration in the wear and tear on your fine shirts.
Now you know why soaking is critical.
Launder. Very gently.
After soaking, we gently launder your fine linens in
specialized, computer-controlled wetcleaning machines, where
microprocessors control water temperature, cylinder speeds,
mechanical action and moisture removal to exacting
specifications.
What's more
- We launder your fine linens in presoftened water only.
- Our water temperature is warm, never hot.
- We only use gentle enzyme detergents from Sanitone®, the
premier manufacturer of fine drycleaning and wetcleaning detergents
in the USA.
Our Sanitone enzyme detergent is:
- pH balanced. Because it's free of alkaline detergent residues
your fine linens will have a pH close to that of human skin. This
makes them hypoallergenic.
- Fragrance free. So it's suitable for the chemically
sensitive.
- Phosphate free. So it's biodegradable.
RAVE FabriCARE is the exclusive licensee of Sanitone products in
the Phoenix metro area.
- We never use brighteners or bleaching agents such as chlorine
or peroxide in our wash cycle. Brighteners and bleaching agents
fade colors and weaken fibers.
- We never use fabric softeners.
- We never overload our wetclean machines. This reduces the
possibility of abrasion which can damage the fibers of fine
linens.
- We never launder your fine linens together with other items to
be wetcleaned. Zippers, metal buttons and other rough surfaces can
damage fibers and cause pilling.
- We never mix polyesters with cottons and linens. Polyesters
pill easily and can shed its pilling on natural fibers such as
cottons and linens, which, in turn, can diminish the smoothness
and softness of your fabrics.
Rinse
We rinse your fine linens multiple times in cold water to ensure
that they're free from irritating chemical residues.
Hand-iron to perfection
Finally, we hand iron your fine linens to perfection, paying
particular attention to appliques, crocheting, cutwork, embroidery,
hem stitching and scalloped edges.
Starch. Or No Starch?
As a matter of routine, we don't starch fine bed and table
linens. There are many reasons not to starch:
- Texture (even the finest wheat starch can irritate the
skin)
- Color (starch can yellow fabrics that are stored for an
extended period of time)
- Storage (natural corn and wheat starch is a nutrient for moth
larvae when they hatch).
Another reason is that many bed and table linens are pressed
when slightly damp. This ensures a smooth, slightly crisp feel to
the fabric reminiscent of a "light starch" look and feel.
On the other hand, if you insist, we'll be happy to accommodate
your request. Please note any request for starch on your Fine Bed
and Table Linens Service Order Form.
Blocking Or Reshaping To Size
Matelasse coverlets and lace tablecloths often require a
wetcleaning as part of the restoration and cleaning process. These
items can shrink up to 10 percent when wetcleaned. At RAVE
FabriCARE, we measure every matelasse coverlet and lace tablecloth
prior to any work being performed. After cleaning we block (or
reshape) them to those original measurements using a custom-made
stretching frame.
This brings us to another point: one way to assess a french
laundry's technical capabilities is to call and ask them if they
have the skills and specialized equipment necessary to whiten and
reblock a matelasse coverlet that has yellowed and shrunk due to
improper cleaning. Ask the question. Then assess their
response.
Packaged to Perfection
Bed linens can be returned hung lengthwise on
18" tube hangers. Or hand-folded on a white
acid-free board (with a minimum of folds).
Table linens can be returned hung lengthwise on
18" tube hangers. Hand-folded on a white acid-free
board (with a minimum of folds). Or rolled on a
reusable, acid-free roller for a creaseless presentation.
Table napkins, placemats and coasters can be returned
flat on a white acid-free board (with no folds). Or
hand-folded over a small tube hanger (with a
maximum of one fold). This allows you to create your own designer
folds when setting your table.
When packaging your linens we only use white acid-free tissue,
white acid-free board, tube hangers covered with white acid-free
tissue, and white acid-free rollers ... all designed to preserve
your linens over time.
Compare Our Process To Anyone!
Curious about how our french laundry compares to others?
That's difficult to assess.
If you were to conduct an internet search, you'll find that very
few french laundries provide accurate, written information that
would allow you to make such an informed assessment. And even if
you were to call for information, they'll often cite "trade
secrets" as an excuse for their short, cryptic answers.
The best alternative is to assess how our process compares to
the process recommended by high-end bed and table linen
manufacturers. Find out by clicking on these links ...
Pricing
For our current price list, please click here.
Our nationwide clean by mail prices are identical to the prices
you would pay if you were a local in-store client or a local pickup
and delivery client.
Unlike ordinary cleaners, we do not add a 3% to 6% environmental
surcharge to each service order.
There is no sales tax on drycleaning and related services in
Arizona.
Trusted. Nationwide.
Sleeping on freshly laundered, perfectly hand-ironed bed linens
is one of life's little luxuries ... the ultimate bedtime
indulgence. Dining on table linens that have been cleaned and
hand-ironed to perfection is a must for any dinner party.
You can trust RAVE FabriCARE's French Laundry
Linencare to keep your fine bed and table linens looking and
feeling their best for years to come.
Rest assured.
Shipping Your Fine Linens To Us
Use our nationwide clean by mail service to ship your fine bed
and table linens to us. It's so easy. Here are the details ...
Turnaround
Our typical turnaround time is 4 to 5 working days from the date
we receive your shipment. Heavily soiled or stained gowns may
require a slightly longer processing time-frame.
Even though time is a critical ingredient to achieving optimum
results, situations may arise where you need your fine linens back
in a shorter time-frame. Please ask about our Expedited
Service.
Shipping Container Charges
We add a shipping container charge to each order. The shipping
container charge will vary according to the size, number and type
of linens being shipped. Some orders may require more than one
shipping container.
As a guide, we use the following shipping container:
| Flat container 36L x 24W x 4H or 6H |
$ 8.00
|
To accommodate larger orders, we strap multiple 4" and 6" boxes
together to save on shipping costs.
Packing Charges
We add a packing charge to each order according to the following
schedule:
| Orders under $100 |
$15.00
|
| Orders $100 to $250 |
$ 7.50
|
| Orders over $250 |
0
|
Shipping Charges
Shipping charges from carriers such as DHL, FedEx or UPS
are charged at our actual cost.
Insurance
All shipments are insured for $100. Additional insurance is
available at the rate of $0.50¢ per $100 of value.
Total Charges
Our nationwide clean by mail service prices are identical to the
prices you would pay if you were a local in-store client or a local
pickup and delivery client.
Unlike ordinary cleaners, we do not add a 3% to 6% environmental
surcharge to each service order.
There is no sales tax on drycleaning and related services in
Arizona.
Your total service order charge will comprise the following:
- Service charges
- Shipping container(s) charge
- Packing charge, if any
- Shipping charge
- Insurance charge, if any
The service charge for each item in your service order will be
individually itemized on one or more invoices. The shipping
container(s) charge, packing charge (if any), shipping charge and
insurance charge (if any) will appear on a separate invoice.
Methods of Payment
We accept American Express, Discover, Visa and Mastercard.
We regret but we are unable to accept COD service orders.
Shipping Carriers and Methods
We normally ship DHL Ground. If you prefer an
alternative carrier (e.g. FedEx or UPS) and/or an
alternative method (e.g. 3 Day Air), please
provide us with the details when you complete your Fine Bed and
Table Linens Service Order Form.
Many of our nationwide clean by mail clients have their own
personal or business shipping account. If you would like us to use
your personal or business account, please provide us with the
details when you complete your Fine Bed and Table Linens Service
Order Form (see Procedure below). Obviously, there would be no
shipping charges added to your order charge in this case.
Order Status
To check up on the status of your order or to provide us with
any supplemental instructions, please call toll free
1.800.469.6776, or email us at nationwide@ravefabricare.com.
International
We regret that, at this time, we are not able to
return service orders internationally, but we hope to be
able to do so in the near future.
However, if you're an international client with a service
address (business or residential) in the United States, Canada or
Mexico, we can still help. You can ship your fine linens to us from
outside the United States (we suggest DHL, FedEx or UPS, not Post
Office) with a request that we ship the completed order to
your designated address in the United States, Canada or
Mexico.
The procedure to be followed is identical to that followed by
residents of the United States, Canada or Mexico.
Procedure
Using our nationwide clean by mail service is so
easy. Just follow these simple steps:
1. Print and Complete
Print and complete the Fine Bed and Table Linens Service Order
Form.
You only have to do this once. Once we have entered your details
(name, addresses, telephone numbers, etc.) in our RAVEtrac computer
system, you don't have to resubmit this form when you use this
service on subsequent occasions. You should resubmit the form
only if there is a change in any of the base information
you originally provided.
Print Service Order Form
2. Print and Complete
If you wish to provide us with a detailed inventory of the items
you're sending in, print and complete the Inventory of Items Sent
Form.
The Inventory of Items Sent Form is optional. In the event no
form is enclosed with your order, our descriptions and final counts
must be accepted as definitive.
Print Inventory Form
3. Pack
Pack your items in a sturdy shipping box. You can also use the
cardboard boxes or plastic pouches provided by various courier
services.
Make sure to include the Fine Bed and Table Linens Service Order
Form and the Inventory Of Items Sent Form (if you want to submit a
detailed listing of the items being sent).
Tape the box securely.
- Ensure that the box is accurately addressed.
All items must be completely dry. Please do not
include any item that is not completely dry as mildew can form
during transit.
4. Ship
Ship the box to:
RAVE FabriCARE
8480 East Butherus Drive
Scottsdale
Arizona 85260
1.800.469.6776
RAVE FabriCARE assumes no responsibility for loss or damage to
any item(s) in transit to us. RAVE FabriCARE assumes no
responsibility for loss or damage to any item(s) in transit back to
you, beyond the limit of carrier insurance.
5. Confirm Arrival
You'll receive a Service Order Received Confirmation by email
within 24 hours of the receipt of your service order. Your Service
Order Number will be included. We encourage you to save or
print your Service Order Received Confirmation for your
records.
If your Fine Bed and Table Linens Service Order Form does not
include an email address, we'll call you.
6. Confirm Return
When we're ready to ship your service order, you'll receive a
Service Order Shipping Confirmation by email, identifying
- The date shipped
- The name of the carrier
- The expected date of delivery
- The tracking number
- The total charged to your credit card or to your RAVEcharge
Client Account for (1) services and (2) shipping container(s),
packing, shipping and insurance.
If your Fine Bed and Table Linens Service Order Form does not
include an email address, we'll call you.
7. Payment
RAVE FabriCARE accepts American Express, Discover, Mastercard
and Visa.
If you're using our nationwide clean by mail service, the total
dollar amount of your service order (excluding shipping container,
handling, shipping and insurance charges) is allocated at the time
your service order is entered into our RAVEtrac computer system.
However, payment (i.e., transfer of funds) does not occur until the
day your service order is ready to be shipped.
If the amount to be charged on your credit card is declined for
any reason, either on the day your service order is entered into
our system, or on the day your service order is ready to be
shipped, we'll contact you by email, telephone or postal mail.
If a RAVEcharge Client Account has been previously set up for
you, you may charge the total service cost to your RAVEcharge
Client Account.
We regret but we are unable to accept C.O.D. service orders.