Services

Gown Cleaning & Preservation

Your bridal gown may not be the most expensive garment you'll ever purchase, but it will surely be the most sentimental.

Once the Big Day is over, however, how will you take care of your cherished gown?

Many bridal gowns end up stored away and forgotton until they emerge, years later, stained, discolored, permanently creased, and possibly moth eaten. Important reasons why you should have your gown hand cleaned, hand finished and archivally preserved by the bridal gown specialists at Museum Quality Gowncare.

Museum Quality Gowncare is the restoration, hand cleaning, hand finishing and archival preservation service of RAVE FabriCARE, a fabricare specialist based in Scottsdale, Arizona. We serve clients who wish to ensure that their cherished bridal gown and other ceremonial and sentimental garments and household textiles are safely cleaned and preserved for future generations.

Introduction

The restoration, hand cleaning, hand finishing and archival preservation of a bridal gown is a scientifically informed discipline. Guided by a growing body of published scientific research on the chemical processes by which all textiles, including bridal gowns, deteriorate over time.

Our name -- Museum Quality Gowncare - derives from the fact that all the techniques, processes and packaging materials we use is a careful synthesis of:

  • this published scientific research,
  • the practical application of this scientific research by museum textile conservators throughout the world, and
  • the sensitivity, knowledge, skill and experience derived from cleaning and finishing tens of thousands of designer, high fashion, specialty and couture garments and gowns over the years.

Our reputation for technical excellence has been built on obsessive attention to every detail. It is this attention to detail that distinguishes our gowncare services from the "cleaning and boxing" or "heirlooming" services offered by other providers -- ordinary cleaners; bridal and floral boutiques; wedding planners and consultants; home-based, independent sales representatives; and self-styled wedding gown specialists.

Services Overview

At Museum Quality Gowncare, we offer a comprehensive range of bridal gown-related services and conveniences, including:

  • Pre-wedding finishing

We can perfectly hand finish your bridal gown, your brides maid dresses and your mother-of-the-bride ensembles into "walk down the aisle" condition.

  • Alterations

From minor to major alterations, our qualified, on premises alterationists deliver work of the highest quality with consistent precision and reliability.

  • Restoration

Whether your gown has been recently worn or is a family heirloom that has yellowed with time, we have the skills and experience to hand clean and restore it to original or near original condition.

  • Cleaning, finishing and preservation

After the wedding, you may choose to have your cherished gown hand cleaned, hand finished and archivally preserved in order to protect it from the ravages of time, from harmful materials, and from airborne pollutant gases.

  • Wedding ceremony delivery

For a nominal service fee, we'll deliver your hand finished bridal gown to the ceremony venue on the day before or on the day of the ceremony.

  • Free local pickup and delivery

We offer door to door service in any of the zip codes we currently service.

After the wedding, we'll pick up your bridal gown, hand clean, hand finish and archivally preserve it to the highest museum quality standards, and deliver it back to you at your convenience.

Non-standard weekend pickup and delivery, or pickup and delivery within a specific time window can be arranged for a nominal service fee.

  • Nationwide clean by mail

Do you live outside the Phoenix metro area? Can't find a true quality bridal gown specialist in your local area to whom you can entrust your cherished bridal gown with complete confidence?

Even if you're beyond the reach of our facility or our local pickup and delivery service, we're still within your reach. That's because our nationwide clean by mail service ships throughout the United States, Canada and Mexico. For further information on our nationwide clean by mail service, please click here.

  • Personal appointments

We welcome appointments. Please call us at 1.800.GOWNPRO to schedule a free, no obligation consultation.

Cleaning

We begin with a thorough inspection of your gown. Our bridal gown specialists will carefully examine the fabric, seams, trim and embellishments (such as lace, embroidery, appliques, pearls, beads, sequins, droplets, etc.) and soiling of the gown. And, based on our extensive experience, devise an appropriate cleaning method.

Our cleaning methods ensure that visible stains such as hem soiling and makeup, sugar-based stains such as champagne and soda, and salt-based stains such as perspiration, are removed. Either completely, or to the maximum extent possible, consistent with the type of fabric and the age and nature of the stains.

The removal of sugar-based and salt-based stains are particularly important. Sugar-based stains, caused by clear, sugar-based liquids, cannot be removed by the drycleaning process alone. Left untreated, these stains will caramelize over time, resulting in unsightly brown marks. Salt-based stains, caused by contact with the skin, also cannot be removed by the drycleaning process alone. Left untreated, these stains can change the color of the fabric and/or deteriorate the fabric over time.

Once we've devised an appropriate cleaning method, we'll carefully hand clean and restore your cherished gown to it's original splendor. Individually. Never in combination with other gowns.

Beads, pearls and sequins on a bridal gown have always presented ordinary cleaners with a major challenge. The big unknown is: Will they melt or deluster? As a result, many ordinary cleaners often reject these gowns as "uncleanable" or "extremely risky", or subcontract them to wholesale wedding gown cleaners (a highly risky proposition).

At Museum Quality Gowncare, we won't reject your gown as "uncleanable" or subcontract it to a wholesale wedding gown cleaner. In fact, we welcome your heavily beaded, pearled and/or sequined gown. And we'll even guarantee that your beads won't melt and that your pearls and sequins won't deluster.

Whether your bridal gown has been recently worn or is a family heirloom that has yellowed with time, the bridal gown specialists at Museum Quality Gowncare have the skills and experience to hand clean and restore it to original or near original condition.

Finishing

Next, our bridal gown specialists will carefully hand finish your gown into "walk down the isle" condition, using the finest European hand finishing methods. This is something few ordinary cleaners do, especially when they know, in advance, that the gown is to be "boxed".

At best, an ordinary cleaner will steam out the bodice -- the area that shows through the plastic window of their wedding gown box. After all, why bother to hand finish the gown into "walk down the aisle" condition when, more likely than not, it's going to be unmercifully stuffed into a wedding gown box that's far too small for the gown anyway?

Packaging

Should you wish to preserve your gown for the long-term, we'll delicately stuff your gown with unbuffered, acid-free tissue to maintain its shape and line. And carefully package it in a custom-made, archival bridal gown storage chest.

In addition to being acid-free, lignin-free, sulphur-free and chlorine-free, our chests feature a patented, 21st Century preservation technology which provides active protection against atmospheric (outdoor) pollutant gases, environmental (indoor) pollutant gases, and acid degradation by-products generated within the paperboard as the paperboard naturally ages -- something no other wedding gown box can do.

It's important to recognize that the packaging of any textile, such as a bridal gown, is absolutely critical to it's long-term preservation.

That's because no matter how well a bridal gown is hand cleaned and hand  finished, it is of little value if your gown is returned to a potentially damaging micro-environment.

We'll explain.

When you preserve a textile, such as a bridal gown, what you're essentially doing is:

  • Protecting your gown against acids present in the various packaging materials that might come into physical contact with your gown.
  • Protecting your gown against airborne atmospheric (outdoor) and environmental (indoor) pollutant gases that are highly oxidative and/or acid precursors.

Protecting against acids is important because acids cause textiles, such as bridal gowns, to yellow and embrittle over the long-term.

Yellowing occurs when the white, ivory, eggshell or cream color of your gown turns yellow with age. Embrittlement occurs when textile fibers loose resiliency, elasticity and strength.

Because the packaging is absolutely critical to the long-term preservation of your bridal gown, it's important to recognize and understand:

  • the advantages and disadvantages of the various preservation technologies that are available
  • the acid trapping and neutralizing capabilities of each of these preservation technologies.

What follows is a very brief summary:

There are essentially three categories of preservation technologies available today.

  1. The traditional, storybook wedding gown box ("storybook wedding gown box").

    Typically, these boxes are beautifully adorned in a variety of colors with wedding-related pictures, symbols and words, and have a clear plastic viewing window. These are the wedding gown boxes you'll find displayed in the lobby of your local cleaner or bridal boutique. At RAVE FabriCARE, we call these storybook wedding gown boxes.

    Traditional storybook wedding gown boxes feature 1960's preservation technology and offer negative protection for your gown.

    Why negative protection?

    Not only don't these storybook wedding gown boxes accomplish the principle objective of preservation -- protecting your bridal gown against acids -- but they actively contribute to the acidification of your bridal gown over time.

    Problem is, most of these storybook wedding gown boxes are nothing more than cheap, bleached white cardboard boxes that may or may not have been buffered with calcium or magnesium carbonate to render the box either "acid neutral" (a pH of 7) or "acid-free" (a pH greater than 7) over the short term.
    While these storybook wedding gown boxes may look very attractive, they are, unfortunately, functionally worthless.

    That's because the paperboard from which these storybook wedding gown boxes are manufactured contains a caldron of acidic impurities from the tree and from the pulp manufacturing process.

    As the paperboard ages and deteriorates, it "releases" acids. And when the acidic paperboard comes into physical contact with a bridal gown, it causes the bridal gown fabric to yellow. And to embrittle and deteriorate prematurely. This process is called "acid migration" or "acid transfer". (Acids also migrate from adjacent acidic materials, which is why you cannot line these so-called "acid neutral" or "acid free" boxes with "acid free" tissue and expect your bridal gown not to yellow or embrittle.)

    What's more, these storybook wedding gown boxes cannot protect your gown against airborne atmospheric (outdoor) and environmental (indoor) pollutant gases that are highly oxidative and/or acid precursors.

    Unfortunately, these airborne atmospheric (outdoor) and environmental (indoor) pollutant gases pass right through the paperboard of storybook wedding gown boxes. That's because the paperboard from which these storybook wedding gown boxes are constructed contains no effective barrier to trap and neutralize these airborne pollutant gases. And when these airborne pollutant gases combine with moisture, they produce acids which can come into contact with or form on your gown.

  2. The conventional, alkaline buffered, acid-free, lignin free, sulfur-free and chlorine-free wedding gown box ("alkaline buffered wedding gown box").

    Typically, these boxes are also adorned in a variety of colors with wedding-related pictures, symbols and words, but don't have the clear plastic viewing window.

    These alkaline buffered wedding gown boxes are a definite improvement over the traditional storybook wedding gown boxes in one respect: the box itself won't degrade as rapidly as the storybook wedding gown box. So it's less likely to yellow or embrittle your gown over the long-term. That's because many of the acidic impurities from the tree and the pulp manufacturing process have been removed.

    These alkaline buffered wedding gown boxes feature 1980s preservation technology and offer passive protection for your gown.

    Why passive protection?

    Because these alkaline buffered wedding gown boxes cannot protect your gown against airborne atmospheric (outdoor) and environmental (indoor) pollutant gases that are highly oxidative and/or acid precursors.

    These airborne atmospheric (outdoor) and environmental (indoor) pollutant gases pass right through the paperboard of alkaline buffered wedding gown boxes. That's because the paperboard from which these alkaline buffered wedding gown boxes are constructed contains no effective barrier to trap and neutralize these airborne pollutant gases. And when these airborne pollutant gases combine with moisture, they produce acids which can come into contact with or form on your gown.

  3. The Museum Quality Gowncare bridal gown storage chest

    Our bridal gown storage chest features a patented, 21st Century preservation technology that overcomes all the limitations of the "very best" alkaline-buffered wedding gown box.

    Our bridal gown storage chest provides your gown with all the protection offered by alkaline buffered wedding gown boxes: protection against light, soil and dust, mold and mildew, insects, temperature and relative humidity.

In addition, our bridal gown storage chest provides your bridal gown with a barrier of active protection by protecting it against the ravages of harmful

  • Atmospheric (outdoor) and environmental (indoor) pollutant gases that are highly oxidative.
  • Atmospheric (outdoor) gases that are acid precursors.
  • Acid degradation by-products generated within the paperboard as the paperboard naturally ages.

No storybook wedding gown box or alkaline buffered wedding gown box can provide this additional protection.

How does our bridal gown storage chest protect your gown against these airborne pollutant gases and acid degradation by-products?

Because the paperboard used to manufacture our bridal gown storage chests actively traps and neutralizes these harmful airborne pollutant gases, and acid degradation by-products. Before those gases and acids can come into contact with or form on your gown.

The cornerstone of this patented preservation technology is the barrier of active protection created by a combination of three separate, yet synergistic elements within the exterior layer of paperboard of our bridal gown storage chests:

  • Innovative paper structure
  • Acid traps
  • Dual alkaline buffers.

How do you know that our bridal gown storage chests will trap and neutralize these airborne pollutant gases and acid degradation by-products generated within the paperboard as the paperboard naturally ages?

Because the paperboard used to manufacture our bridal gown storage chests has passed ANSI (American National Standards Institute) Test IT 9.15 1992. This is a test that measures the flow of potentially damaging pollutant gas molecules through paperboard. No other paperboard-based bridal gown storage chest available today has passed this test.

How do you know that our bridal gown storage chests will keep on trapping and neutralizing airborne pollutant gases and acid degradation by-products generated within the paperboard as the paperboard naturally ages?

Because independent laboratory tests have proven that the paperboard used to manufacture our bridal gown storage chests has 170 times more acid trapping and neutralizing capacity than the paperboard used to manufacture alkaline buffered wedding gown boxes of equivalent size and weight.

Put another way, to receive the identical acid trapping and neutralizing capacity offered by our bridal gown storage chests, you'd have to replace your alkaline buffered wedding gown box 170 times before you'd need to replace ours.

This means that our bridal gown storage chest can be expected to remain effective long after the alkaline buffers in the "very best" alkaline buffered wedding gown box have been exhausted.

No Stuffing

Unlike ordinary cleaners, we'll never stuff your gown into a one-size-fits-all wedding gown box.

At Museum Quality Gowncare, we offer four different sizes of bridal gown storage chests. This way we can accommodate any size dress -- from a classic, straight line, tight fitting gown to a princess gown with a voluminous skirt and cathedral train. And we can still gently and carefully package your gown with a minimum of creases or folds.

Why do we offer four different sizes of bridal gown storage chests?

Because compressing a bridal gown into a wedding gown box will result in extensive creasing that'll be almost impossible to remove in future years.

No Sealing

More importantly, we'll never hermetically or vacuum seal (actually shrink-wrap) our bridal gown storage chests in any type of plastic of any color.

"No stuffing. No sealing. No purging."

Instead, your bridal gown is layered and supported with unbuffered, acid-free tissue and wrapped in a large sheet of unsized, unbleached cotton muslin inside the chest. After the lid is replaced, the entire chest is inserted in an unsized, unbleached cotton muslin outer cover.

This allows air to circulate throughout the chest and allows the gown to "breathe" as recommended by museum textile conservators. It also allows you to view your gown whenever you so wish.

The unbleached, unsized cotton muslin liner and outer cover acts as a dust filter and assists in regulating fluctuations in temperature and relative humidity. In addition, the outer cover serves to keep the chest clean and free of dust, and can be periodically washed.

One more thing about "sealing": the notion that you can hermetically or vacuum seal a wedding gown box constructed of paperboard is pseudo-scientific nonsense. A true vacuum requires the absence of air. This would cause the box to implode, crushing the box and the gown in the process. Just like the demonstrations in the Space BagĀ® television commercials.

No Purging

Many ordinary cleaners claim, that in order to prevent oxidation or yellowing of your bridal gown, you should:

  • hermetically or vacuum seal the wedding gown box in plastic, and
  • remove all the oxygen from the box and replace it with an inert gas such as nitrogen.

We strongly disagree. For a number of reasons:

  • It's scientifically impossible to "seal" a paperboard-based wedding gown box so it's completely airtight.
  • The plastic typically used to "seal" these wedding gown boxes is not airtight over the long term. The inert gas will escape over time rendering the gas-for-oxygen-swap functionally useless.
  • The plastic typically used to "seal" these wedding gown boxes is not chemically inert. This means that as the plastic ages and deteriorates, it'll degrade, "release" acids, and trap these acids inside the chest. This negates the very reason for preserving your bridal gown in the first place -- protection against acids.
  • The plastic used to "seal" these wedding gown boxes traps moisture inside the box and promotes the formation of mold and mildew.
  • It's important for air to circulate throughout your bridal gown storage chest. All textiles, even synthetics, must be allowed to "breathe".

Sealing a wedding gown box in plastic and substituting the oxygen with an inert gas is nothing more than a marketing gimmick. No museum textile conservator would store any of their museum textiles in this manner. There's simply no substitute for using a bridal gown storage chest that incorporates the most advanced preservation technology available to protect your cherished gown over the long-term.

But don't take our word for it. Visit the Smithsonian Institution or Textile Museum for their do's and don'ts of textile preservation. These museum textile conservators are responsible for protecting tens of thousands textiles in their collections. So you can rest assured that they're on the cutting edge of preservation technology.

No Kitchen Sinks

Ordinary cleaners will often encourage you to include bouquets, bras, favors, garter belts, guest lists, hats, invitations, menus, money bags, napkins, photographs, ring bearer pillows, scrapbooks, shoes and slips. Even cake tops. Everything but the kitchen sink.

And the reason? They charge for each extra item included in the box.

We strongly advocate that you resist the urge to include such items. Why? Because you don't know -- and probably will never know -- the chemical composition of each of these items. For example, the foam and elastic in bras and the glues in shoes will probably acidify as they deteriorate over time. And if any of these acidic materials come into physical contact with your bridal gown you've effectively negated the very reason for preserving your gown in the first place -- protection against acids.

In-house Performance

Because all this work is done in house, we invite you to view your bridal gown prior to packaging.

We've even got a dedicated bridal gown "clean room" where we complete our packaging process. You're also invited to observe the entire preservation process if you so wish.

Pricing

Our minimum price for hand cleaning, hand finishing and archivally preserving a bridal gown is $425.

More typically, our prices range from $450 to $550, depending on a number of factors, including the

  • type of fabric(s) used
  • quality of the construction
  • physical size of the gown, including the train, if any
  • number of fabric layers
  • nature and extent of the soiling
  • nature and extent of the trim, such as beads, pearls and sequins.

We do request a 50 percent deposit on the hand cleaning, hand finishing and archival preservation of a bridal gown.

We regret but we cannot apply gift certificates towards the 50 percent deposit. You're welcome to use your gift certificate to wholly or partially offset the remaining balance. If the amount of the gift certificate exceeds the remaining balance, the excess can be applied to the 50 percent deposit.

On a number of occasions, we have been asked to hand clean, hand finish and archivally preserve full bridal suites, comprising the bridal gown, brides maid dresses and mother-of-the-bride ensembles. Please contact us for special pricing on full bridal suites.

Our nationwide clean by mail service prices are identical to the prices you would pay if you were a local in-store client or a local picup and delivery client.

Furthermore, we do not add a 3% to 6% environmental surcharge to each service order.

There is no sales tax on drycleaning and related services in Arizona.

Turnaround Time

Our turnaround time for cleaning, finishing and preserving a bridal gown is typically 4 to 8 weeks.

Guarantees and Warranties

Many service providers offer "guaranteed stain removal" and "guaranteed preservation".

At Museum Quality Gowncare, we always advise brides to consider these stain removal and preservation guarantees with a healthy dose of skepticism.

Here's why.

As regards guaranteed stain removal, only the unschooled would guarantee the removal of all spots and stains -- in advance of completing the cleaning process. While perfection is always the goal, perfection may not always be fully achievable.

As a skilled cleaner of bridal gowns, Museum Quality Gowncare always strives to achieve the "very best possible result", given the gown's fabric, the trim and embellishments, the construction, and the nature and extent of the soiling.

The same healthy skepticism should be applied to preservation guarantees.

In this regard, this section of our website has attempted to provide you with answers to two important questions:

  • Why preserve?
  • What alternative preservation technologies are available?

Now you know that preservation is all about controlling the micro-environment in which your bridal gown is stored over the long term. And the "very best possible result" can only be achieved by simulating a climate-controlled environment in a technologically advanced bridal gown storage chest.

So, with this in mind, what's the value of a 30 or 50 year guarantee?
Not much when you consider this simple fact: none of the "cleaning and boxing" or "heirlooming" service providers have been using their current cleaning processes and packaging methods for the full guaranteed period. So none of these service providers are in a position to have seen the results of their current cleaning processes and packaging methods on gowns that have been stored for the full guaranteed period.

And what's the value of a lifetime guarantee?

Not much when you ask yourself one simple question: whose lifetime? Your decendents? Yours? The service provider's lifetime? The wholesale wedding gown cleaner's lifetime? Or the gown's lifetime?

At Museum Quality Gowncare, we take a different approach to these so-called guarantees: we prefer to offer scientifically informed advice and to guarantee that we'll hand clean, hand finish and archivally preserve your cherished bridal gown with extraordinary care.

Gift Certificates

A gift certificate for the hand cleaning, hand finishing and archival preservation of a bridal gown makes the perfect gift. Long after all those other gifts are forgotten, the gift of preservation will be remembered year after year.

Gift certificates are available in increments of $50.

Other Ceremonial Garments

In addition to bridal gowns, Museum Quality Gowncare offers museum quality restoration, hand cleaning, hand finishing, and archival preservation of all types of ceremonial garments, including flower girl dresses, brides maid dresses, communion dresses, confirmation dresses, christening gowns, baptismal gowns, pageant gowns, debutante gowns, cotillion gowns, and ball gowns.

Sentimental Garments and Household Textiles

Museum Quality Gowncare can also restore, clean, finish and preserve sentimental garments and textiles such as your child's first suit or dress, your father's military uniform, or your great grandmother's lace table cloth.

Consult Us!

Museum Quality Gowncare has a bridal/couture consultant on staff to advise you on the alteration, restoration, hand cleaning, hand finishing and archival preservation of your bridal and formal gowns.

We'll work with you, personally and professionally, keeping you appraised of our progress at every step of the way.

Visit our Museum Quality Gowncare Information Center. See. Touch. Ask questions. Get answers. Before you entrust your cherished gown to an ordinary cleaner.

Come in for a free consultation. There's no obligation. To set up an appointment, call us at 1.800.GOWNPRO.

Attend a Seminar

Museum Quality Gowncare conducts quarterly seminars on the care and storage of bridal gowns, and other ceremonial and sentimental garments and household textiles.

To obtain a schedule of our upcoming seminars, please call us at 1.800.GOWNPRO, or email us at seminars@ravefabricare.com.

Summary

Our restoration, cleaning, and finishing procedures are consistent with the very best conservation practices. Our preservation materials are the same ones used by the finest museums to protect and preserve their costume and textile collections.

Packaging an appropriately cleaned textile in archival materials is the most effective method to protect the textile from the deteriorating effects of light, soil and dust, mold and mildew, insects, airborne atmospheric (outdoor) and environmental (indoor) pollutant gases, and physical handling as well as from sharp fluctuations in temperature and relative humidity.

At Museum Quality Gowncare, our approach to the conservation and preservation of garments and textiles is pure textile science. Not ordinary cleaner myth.