True Quality CleaningStraight talk about caring for fine garments & household textiles from an expert who calls it like it is. In plain English.

Your shirt laundry bill of rights

Shirt LaundryYou pride yourself on your appearance. So you've invested time and money in a range of fine shirts. You may even have a personal clothier who tailors your shirts to your specific measurements. Of course, you want those shirts to look, feel and smell great. And last much longer.

Like most, you'll probably turn to a "professional cleaner" for help.

So what are your shirt laundry rights? And what should you expect from a cleaner?

  1. The right to shirts that are exceptionally clean and free of both oil-based stains (such as  body oil, creams, lotions, salad dressing, steak sauce, etc.) and water-based stains (such as  perspiration, soda, juice, wind, etc.).
  2. The right to spectacularly bright whites, creams and pastels.
  3. The right to colors that are bright, without that "washed out", faded look.
  4. The right to collars and cuffs, including french cuffs, that are pristine clean.
  5. The right to fabrics that don't have a crusty, cardboard feel.
  6. The right to shirts that are meticulously ironed. By hand. Not by machine.
  7. The right to sleeves without a sharp crease along the entire sleeve length.
  8. The right to seams that aren't puckered or wrinkled.
  9. The right to front and sleeve plackets that aren't puckered or wrinkled.
  10. The right to collars and cuffs that are fully rounded. Not flat or creased.
  11. The right to collars that are perfectly turned down at the back.
  12. The right to shirts that are carefully inspected.
  13. The right to shirts with a complete set of matching buttons.
  14. The right to shirts on hangers that are individually bagged. Or folded by hand, not by  machine.

And how can your shirt laundry achieve the results?

  • By first soaking your shirts in a gentle drycleaning fluid (to dissolve oil-based stains) and then in a water-based solution (to eliminate water-based stains) instead of scrubbing your  collars and cuffs with hard-bristled brushes and "collar/cuff solution" in an attempt to get  them reasonably clean.
  • By gently wetcleaning your shirts in cool or warm water instead of washing your shirts in  hot water in an attempt to dissolve the oil-based stains.
  • By using a gentle enzyme detergent instead of a harsh, caustic, industrial grade detergent  in an attempt to eliminate the water-based stains.
  • By using no bleach instead of adding fabric-destroying bleach in an attempt to get your  whites really white.
  • By using a premium, natural wheat starch instead of starching your shirts with cheap  synthetic glue (that adheres to your shirt's fibers like multiple coats of paint) in an  attempt to save a few pennies per shirt.
  • By hand ironing your shirts instead of machine pressing them at a rate of 40 to 50 per  hour, which leaves your shirts with puckered seams, wrinkled collars, cuffs, underarms,  sleeve pleats, sleeve plackets and front plackets, and wrinkled cuff/sleeve and  sleeve/body joins.
  • By taking the time to do the job right (3 to 5 days in most cases) instead of routinely  offering same and next day service or 3 day pickup and delivery service.

By now you've probably come to the realization that your cleaner doesn't come close to delivering on these rights. That your cleaner has never told you - in detail and in writing- what results you should expect from their cleaning (other than in meaningless generalities). That your cleaner has never told you - in detail and in writing - what they do to achieve those results (other than in meaningless generalities). And that your cleaner has consciously and intentionally withheld that information from you in order to ensure that you don't ask too many awkward questions.

How can I help you?

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