We provide extraordinary care for fine
garments & household textiles
Picture this scenario: you're at your favorite
store and your salesperson brings up the subject of drycleaning.
The salesperson whispers that "SoAndSo Cleaners is the best" and
pushes their business card into the palm of your hand.
Here's the issue: did you receive the recommendation because the
salesperson truly believes that "SoAndSo Cleaners is the best?" Or
did you receive the recommendation because the salesperson was
being compensated - in cash or in kind - based on the number of
referrals they send to that cleaner every month.
This compensation program was recently brought to our attention
by a salesperson at an upscale department store who called us with
the comment "You'll never believe this but I just had a
conversation with a representative of SoAndSo Cleaners who promised
Here's what we want you to know: RAVE FabriCARE has
never and will never pay commissions of any kind for
referrals. In our view, that's unethical. Especially if
that conflict of interest has not been fully disclosed to the
client with an "Oh, by the way, you ought to know that I'm being
compensated for the referral."
At RAVE FabriCARE, we take a different approach. We prefer the
"karma points" approach.
We know that salespeople will refer RAVE FabriCARE without being
asked if they have experienced our work themselves, if they value
the quality of our product, if we're always "there" for them and
their clients, and if we treat them and their clients with
For over 20 years, we've built our business by following the
ethical approach. Other cleaners, call them RAVE FabriCARE
wannabees, feel they can quickly grow their business by buying
If you were referred to us, please know that we didn't pay for
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