Every cleaner talks about it. Every cleaner
promises it. And every cleaner claims to meet or exceed the
"industry's highest standards" (whatever that phrase may mean). But
when you ask what those specific standards are, you're typically
met with a blank stare or some general mumbo jumbo.
The bottom line is this: the vast majority of ordinary cleaners
pay mere lip service to true quality. By contrast, a true quality
cleaner will put their standards in writing. And in detail. It's
how they hold their fabricare associates accountable. And how their
clients, in turn, hold them accountable. On every order. On every
item.
So before you select a true quality cleaner, ask the cleaner for
a detailed list of their quality standards. In
writing. You might find their response instructive.
Here are our shirt laundry standards at RAVE
FabriCARE:
- No staples or pins
- No glued-on, "uniform rental"
bar code labels
- Foreign matter removed from pockets
- Each shirt individually examined and carefully prespotted
- Each shirt soaked in siloxane drycleaning fluid to gently emulsify
oil-based stains
- Each shirt soaked for at least 12 hours (french cuffs for at
least 24 hours) in special water-based solutions to gently soak out
soil and water-based stains
- French cuffs individually hand cleaned
Top-of-the-line, premium
shirt laundry chemistry
- Warm temperature (lights) and cold (darks) water washes
- pH controlled, buffered sour
- Premium natural wheat starch
- Choice of three different starch levels (none, light, medium or
heavy)
- Brightest whites, creams, pastels and colors available
- No collar stay impressions (collar stays removed prior to
pressing and replaced thereafter)
- Collars rounded and correctly turned down at back of neck
- Wrinkle-free, rounded collars and cuffs (to the extent
permitted by shirt construction and prior cleaners'
processes)
- Each shirt meticulously hand ironed (paying particular
attention to collar and cuffs, front and sleeve plackets, side and
sleeve seams, underarms, body to sleeve seams, sleeve to cuff
seams, pockets, pocket flaps and epaulets)
- No puckered seams or wrinkled underarms
- Reverse side of french front plackets carefully hand
ironed
- Sleeves rolled, never creased (unless specifically requested
otherwise)
- Choice of french cuffs flat, rolled or lightly creased
- Each shirt carefully and thoroughly inspected
- Repairs completed
Missing and cracked buttons replaced (with
identical or near-identical buttons) or all buttons replaced with
an identical shell or plastic set (when identical or near-identical
buttons are not available).
- Loose buttons reinforced
- Choice of shirts on hangers or hand folded
- Extra wide shirt hangers
- Extra wide, heavy gauge poly bags
- One shirt per poly bag
- Heavy gauge folded shirt bags with cushion of air inside
So next time you visit or call your cleaners, don't forget to
ask them for a detailed list of their quality
standards.
How can I help you?