We provide extraordinary care for fine
garments & household textiles
receive many emails from dry cleaners. Many are anonymous rants
accusing me of demeaning ordinary cleaners.
I plead guilty as charged. After all, how can I explain true
quality cleaning if I don't juxtapose true quality cleaning against
Occasionally, a cleaner will identify him or herself and we'll
engage in a useful discussion. Often, it's an attempt on their part
to convince me why they don't qualify to be labeled an
At other times, it's an attempt on their part to convince me
that they don't engage in certain practices when, in fact, they do.
Such as the
Phoenix "organic cleaner" who informed me that he does not dry
clean his customers' garments in perchloroethylene (aka perc) at
one of his two locations when, in fact, I have personal knowledge
that he does (he claims that he wet cleans all his customers' dry
clean only garments at that location, that he only uses perc for
"restoration" work, and that I raise the issue only because I'm
"jealous of his business").
As a result, I've come to a singular conclusion: most
ordinary cleaners say one thing, but do another.
The contradictions are endless. I suppose this explains why
clients are amazed when a cleaner actually does what they say they
How can I help you?
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