True Quality CleaningStraight talk about caring for fine garments & household textiles from an expert who calls it like it is. In plain English.

On the internet, everyone's an expert (part two)

Girl at computerIn a previous post ( On the internet, everyone's an expert - part one), I commented on the avalanche of "advice" flying around the internet when it comes to removing stains, spots and odors from garments and household textiles.

To illustrate the point, I offered two examples, one from an ordinary Joe, the other from home cleaning expert and published author.

Here's three more gems ...

A men's fashion writer and owner of a specialty store for men's fashion accessories tells us that drycleaning your shirts is a "bad idea because drycleaning solutions are vicious on shirt fabrics" and that "there is a good chance that your shirts will come back from the drycleaners blotched with yellow or, even worse, discolored to the shade of parchment."

A bad experience at an ordinary cleaner situated next door to your local supermarket doesn't translate into good advice. Clearly, the writer knows nothing about shirt care. And, even worse, has no qualms about disseminating his poor advice to his readers.

A retailer of home laundry detergents, stain removal and other related products cautions that "the easiest way to ruin shirts is to dry clean."

We all have biases. But dispensing advice that would make the most vocal critic of drycleaning blush won't help you sell more detergent.

A drycleaner with 40 years "experience" advises you to carefully study the care label on a garment before you purchase that garment. Nothing wrong with that. I don't think anyone would challenge that idea. But then she advises you to beware of labels that say "professionally dryclean only." Why? Because, she says, that label spells "problems." She goes further: "If there is no explanation as to why then leave it on the rack. The label needs to tell you and me why they want professionals to clean it. But if it says professionally dryclean only and gives a reason it may be o.k. So what will make it o.k.? If it requires a specific solvent, such as petroleum, then it will be fine."

I can understand if this advice came from a member of a newly discovered tribe living in the Amazon rain forest. But from a drycleaner with "40 years experience"?

As I said before, beware of free advice. Evaluate the source and assess the basis for their advice. What you'll find unreliable antidotes masquerading as facts.

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