True Quality CleaningStraight talk about caring for fine garments & household textiles from an expert who calls it like it is. In plain English.

Why your wools, silks, cottons and linens feel stiff and crusty

Sizing canI'm often asked why wools, silks, cottons and linens and silks feel stiff and crusty when they're returned by a cleaner.

My answer is quite simple: It's your wools, silks, cottons and linens feel stiff and crusty because of sizing.

You see, ordinary cleaners love sizing. So they add or inject sizing into their drycleaning machines during the drycleaning "wash" cycle. In much the same way that you add detergent or softener to your home washer.

Their stated reason? According to one Phoenix cleaner's literature, to "keep each garment feeling new and crisp" and to "retain your garment's original shape, weight and feel" (Really, I'm not making this up!).

And the true reason? The more sizing they add, the quicker and easier it is for their employees to bang out your garments on a press. This is particularly true in those cases where a dry cleaner pays his pressers by the piece and/or where the pressers must produce a certain minimum number of pieces per hour.

And what gets sized? Everything in the dry cleaning load. Cottons. Linens. Silks. Rayons. Wools such as alpaca, angora, camelhair, cashmere, escorial, marino, mohair and vicuna. Super 100s, 120s, 150s and 160s.

Is it any wonder your fine wools, silks, cottons and linens feel and drape like cardboard when you get them back from an ordinary cleaner?

So what to do? Ask your cleaner whether he adds sizing to his dry cleaning solvent or fluid, whether he pays his pressers by the piece, and whether his pressers are required to meet specific production quotas.

Alternatively, if you live in the metro Phoenix area, you can call me. I'll either know the answer or I'll find the answer for you.

How can I help you?


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