Your cleaner told you that they "meet or exceed the
highest industry standards" (even if they have no idea what those
standards are). That they "focus on the details" (even if they have
no idea what those details are). That they have "detailed quality
standards" (even if they can't identify those standards and they're
not in writing). And that they produce true quality cleaning (even
if they are a bang and hang cleaner).
Then they told you that they routinely offer same and next day
in-store service and 3 day pickup and delivery service?
How do you spell CONTRADICTION?
Here's what you need to know ...
True quality cleaners don't offer same or next day in-store
service or 3 day pickup and delivery service. Not as a matter of
routine.
And here's why...
There are over 26,000 cleaners in the USA and 400 in the metro
Phoenix area. And every single one would be delighted to
accommodate your request for same or next day service. And every
single one who offers pickup and delivery service will be delighted
to pickup your cleaning on day 1 and deliver on day 3. That's
because their entire modus operandi is geared to getting your
garments into a machine, onto a press and into a bag. ASAP.
At ordinary cleaners, same or next day in-store service and 3
day pick up and delivery service is standard operating
procedure.
Fact is, they're so proud of their same or next day in-store
service and their 3 day pickup and delivery service that they
constantly promote it -- right next to their claim that their
"exceptional drycleaning and laundry service" is a direct result of
their "attention to detail"!
Yeah. Right. And donkeys fly and jaybirds wear derby hats!
Truth is, you can't have it both ways: true quality cleaning is
simply not compatible with speed.
It's the same reason Morton's® or Ruth's
Chris® cannot prepare their fine steaks at the speed of
a Denny's®. And the same reason Vidal
Sassoon's® or Rolf's® cannot execute their
styles at the speed of a Great Clips®.
A true quality cleaner, by contrast, takes an entirely
different approach to garment care. They focus all our resources on
consistently producing the finest cleaning. There are no
compromises. No shortcuts. No "ordinary cleaning." No "bang and
hang" work. No same or next day service work. No
pickup-on-day-1-and-deliver-on-day-3 service work.
Fact is, same or next day in-store service and 3 day pickup and
delivery service is the very antithesis of true quality
cleaning.
In a hectic world of same day and next day in-store service and
3 day pickup and delivery service, you can take comfort in the fact
that a true quality cleaner takes the time to do it right. Because
when it comes to caring for your fine garments and household
textiles, faster isn't better. Never has been. Never will be.
How can I help you?