We provide extraordinary care for fine
garments & household textiles
We have been customers of Rave Cleaners for over 20 years for
one reason only: The quality of your product and the quality of
your service is and has always been outstanding - far and a way
above any of your competitors.
You state that your focus is 'extraordinary care,' and we agree
absolutely. For example, you are explicit about what you can and
cannot do. You tell us when the service can be completed and
without fail you meet those deadlines. You provide advice of
cleaning options to ensure lasting care. You consistently look over
every garment to discover what the need is and how it may be
addressed and in many cases share your thinking with us. And, you
do all this with the most pleasant and respectful interactions - on
the phone, in person across the counter and even with Jerry, your
We'll share a small example with regard to Quality of
your Service. Normally, you pick up and deliver our
clothes at our office. There was one time, however, when Jerry, who
does your deliveries, was unable to reach the office before our
closing. Our assumption was that he would come the next day.
Instead, and in keeping with Rave's customer service promises,
Jerry came to our home after your normal business hours. At first,
we were astounded but realized his actions were in keeping with
your high standard for customer service.
We appreciate the value you continue to provide our community
and wish you all the success you need to continue long into the
Tomas and Donna, Scottsdale, Arizona
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