We provide extraordinary care for fine
garments & household textiles
A client was recently referred to us
by Gucci, Scottsdale. She had just picked up a Gucci GG fabric and
leather handbag from a Phoenix, Arizona dry cleaner and was, to put
it mildly, quite distraught.
She informed us that the dry cleaner had "ruined" her Gucci
handbag which was of great sentimental value. According to the
client, she had inquired about the cleaning process to be used and
was told that the handbag would be safely dry cleaned in a special
dry cleaning machine that used a special dry cleaning solvent. And
the cost? Around $50.
The results were quite predictable:
Remarkably, the plating on the hardware, although now scratched,
had not flaked or peeled off.
She asked us if we could restore the handbag. We asked her to bring it in or
it in and told her that we'd call her with the results of our
evaluation once we had the opportunity to carefully examine the
About two and a half weeks later the client came to pick up her
handbag and was delighted with the results. We had:
Regrettably, there was nothing we could do about the scuffing to
the GG fabric. That damage is permanent and cannot be repaired.
The take-away from this story is quite simple:
Never allow a dry cleaner to "dry clean" your handbag, purse,
backpack and wallet in a machine, no matter how many adjectives
they use to characterize their dry clean machine and their dry
Instead, all handbags, purses, backpacks and wallets should be
cleaned BY HAND. And then only by a cleaner who specializes in
these accessories. Furthermore, the only way to ensure that the
cleaner does, in fact, specialize in these accessories is to make
sure that the cleaner has a FULL TIME handbag and purse cleaner ON
RAVE FabriCARE is the only dry cleaner in Arizona that employs a
full time handbag cleaner whose sole job is to hand clean handbags, purses, wallets
and backpacks. Unlike other cleaners, we'd never "clean" by
machine and we'd never send your accessories to outside parties for
cleaning. That way we're able to deliver the very best
technologically achievable results and return your items, in most
cases, in a week and a half to two weeks.
The following before and after photos reflect the
How can I help you?
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