Garments entering any dry cleaning facility must be uniquely identified so that ownership of every garment is clear. All cleaners do this in some fashion or another.
Hopefully, the identification method used is temporary and does not involve gluing or heat sealing a bar code onto any of your garments as if they were a uniform or rental garment.
After all, these garments belong to you. When you dropped off or sent in your garments, did you give the dry cleaner permission to glue or heat seal a bar code onto your garments?
At the overwhelming majority of cleaners, your garments are now dispatched for “cleaning”.
What should happen, instead, is that every garment should be carefully reviewed – inside and out – for issues that are unique to that particular garment – given it’s fabric, color, trims, soil and staining, overall condition and age.
While it’s not possible to compile a list of every possible issue that might be encountered, here are some of the more common issues that every cleaner should review – before a garment is transferred to the stain removal technician:
This begs the question: what should your cleaner do about any of these issues?
The answer to all these questions should be an emphatic “yes”.
A special comment on corozo nut buttons on fine mens and ladies garments is necessary.
Many high-end manufacturers, particularly the Italian brands, use corozo nut buttons on their jackets, blazer and trousers. Typically, these buttons have been custom dyed to match the color of the fabric swatch submitted by the manufacturer.
The problem is that these buttons chip and crack very easily – even when covered in foil – and should be removed before each cleaning and then replaced after cleaning and pressing.
Corozo nut buttons are, in many cases, irreplaceable. If any of your corozo nut buttons chip or crack, your dry cleaner may have to substitute a set of new buttons (unless you have your own set of spare buttons).
So the best approach is to tell your dry cleaner not to play russian roulette with your corozo nut buttons. Tell them to remove and replace them!
At RAVE FabriCARE, we remove and replace 200 to 300 such buttons every day. Which is probably the reason why your cleaner doesn’t remove and replace your Corozo nut buttons – as a matter of routine.